Čeština
A virtual assistant at your service
Today's fast-paced world tempts us to rush and to forget about ourselves. A lack of time and a pile of work often force entrepreneurs and the self-employed (OSVČ) to work even at weekends instead of enjoying their free time with loved ones. Yet the solution can be simple – not having to do it all on your own. That is precisely why the role of a virtual assistant is growing in importance these days. With her help you gain a reliable business partner who will support you, handle communication with your clients, plan the necessary steps and so on.
At the start it seems you can manage everything. The core part of your business that earns you money, as well as everything else — invoicing, finding contracts, dealing with the website, taxes, marketing, answering the phone and replying to emails… but the more your business takes off, the more administrative and operational tasks pile up, and the less time you have for what really matters: your revenue-generating work and growing the business.
And that is exactly what virtual assistants are for. Thanks to them you gain time for the parts of business you enjoy… and delegate the rest to them!
A virtual assistant is a certified professional who helps entrepreneurs deal with important tasks as well as the small things that need sorting out for the smooth running of a business. Instead of being physically present at your premises, she works remotely. She is thoroughly at home with modern technology and can replace both a secretary and, for example, a marketing specialist. Her main advantage is the saving of time and money you would otherwise have to spend on an employee with everything that entails (wages, holidays, …).
Our virtual assistants are, of course, professionally trained to handle every business task you set them. Start using their services and make running your business easier. Delegate tasks to them and free up your hands for what matters in business.
What a virtual assistant can help you with
A virtual assistant is your support in communicating with customers, clients, suppliers and partners. She is also support both in administration and, for instance, in sales, HR, marketing and accounting. Every business is unique, and so is what will come in useful when working with an assistant. Which tasks from which areas could you delegate to her?
Standard
administration
Help with administration and also, for example, with invoicing, project management and so on. We answer the phone, schedule meetings, organise various events, reply to emails, prepare documents and post on social media. Whatever is needed.
Customer
line
We offer an A-to-Z service for smaller as well as larger projects. Besides handling telephone enquiries, we also offer the management of emails, comments and live chats, which we actively monitor. We provide these services in English and Polish too.
Sales
activities
We are here if you need to gain new contacts or offer your products and services. We will also help you prepare a sales strategy and set up processes so that they match the analysis and bring you the best possible results.
Marketing
services
With a feel for design, content and strategy, we are glad to take your brand to a whole new level too. We create campaigns and strategies. And also exclusive content for social media. We also offer the creation of graphics, videos and websites, online advertising and so on.
The benefits of a virtual assistant
- Saving time and costs – With her you gain time for what genuinely brings you profit, and you can focus, for example, on further growing your business, your own education and so on.
- At hand as you need – You pay only for the work actually done (we measure everything to the minute), yet she can also answer the phone and be available to your clients around the clock.
- No employee worries – You don't need office space for an assistant, and you don't have to pay her a regular salary including insurance and holidays, or provide equipment.
- Rich experience – She will gladly help you not only with everyday administration but also reaches into many other areas (invoicing, marketing, sales, …).
- Efficient communication – Delegate tasks to the assistant however it suits you; she handles most common platforms (email, telephone, Trello, Slack, Asana, …).
Ways of working with a virtual assistant
One-off
collaboration
For when you need help with just one specific task. For instance, simply organising an event, building a contacts database, editing a text or doing some research, …
Short-term
collaboration
Handy if you have, for example, seasonal fluctuations or need to cover an absent employee for a few weeks so that work in your company doesn't grind to a halt.
Long-term
collaboration
Working with an assistant can last for years and is then at hand whenever you need. Handy, for example, when you don't want to employ anyone for 8 hours a day.
Why use the services of our virtual assistants
5 years
on the market
In total we have handled hundreds of contracts for dozens of companies as well as the self-employed (OSVČ).
Thousands
of hours
We have saved our clients thousands of hours, which they could then use more effectively.
Broad
scope
Besides administration, also sales, advertising, marketing, an information line and project management.
Maximum
reliability
We have excellent reviews from our clients. Then again, it's a pleasure to work for them!
The price of a virtual assistant
How many hours you request is up to you. We usually recommend that clients try one month first and find out everything a virtual assistant can sort out for them. And also roughly how many hours that is. You can then choose the package that suits you, where each further one with more hours works out more favourably (that is, per billed hour).
| Virtual assistant services | Price for the services |
|---|---|
| START package with no fixed monthly hour commitment (ideal for a trial or ad-hoc use) | CZK 460/hour |
| PROFI package with a fixed 10 hours per month at CZK 420/hour | CZK 4,200/month |
| OFFICE package with a fixed 25 hours per month at CZK 400/hour | CZK 10,000/month |
| BUSINESS package with a fixed 40 hours per month at CZK 390/hour | CZK 15,600/month |
| PREMIUM package with a fixed commitment of more than 40 hours per month | CZK 380/hour |
The prices shown are excluding VAT.
How working with a virtual assistant proceeds
1 / Consultation
First we discuss clients' needs and goals with them, both current ones and their plans for the future.
2 / Proposed solution
We analyse it all in detail, create an appropriate strategy and put forward a proposal for collaboration.
3 / Contract
Once the proposed solution is approved, we conclude a contract and an NDA together. And after that your assistant is at your disposal.
4 / Collaboration
As mentioned above, you can try the assistant's services first. If you are satisfied, the choice of package is then up to you.
Frequently asked questions about a virtual assistant
A virtual assistant is a service provider, usually a freelancer or operating under the umbrella of an agency. A virtual assistant can mean different things to different people. Essentially it is an external contractor, an outside person who carries out various administrative tasks for larger and smaller companies and the self-employed, thereby helping them with their business. With more intensive cooperation, she may even become part of the in-house team.
Mostly it primarily involves what is known as the back office, that is things like arranging matters (meetings, plane tickets, events), research, answering the phone, chat support, invoicing and so on. As the trend for virtual assistants is growing, their scope keeps widening. Our partner firm, for example, also offers extensions into sales, marketing, help with accounting, websites and so on.
- Everyday administration – answering the phone, scheduling meetings, running errands, preparing documents, replying to emails, invoicing, organising events, …
- Customer line – day-to-day handling of telephone enquiries, managing emails, comments and also live chats, … often all of this in several languages
- Sales support – sales consultations, market research, strategy creation, database building, help with company expansion, mentoring of salespeople and so on
- Marketing services – marketing strategy, video production, graphics creation, online advertising (PPC), content marketing, creation of websites and applications
The scope of services above is the one provided by our partner firm for this area. The scope of services on the market may, however, differ from one assistant to another among competitors.
Prices on the market vary. When arranging virtual assistant services with us, you can choose from various packages. If you are not sure which package to choose, feel free to request the basic one and give the collaboration a try. You can then choose the package of hours you will use. The more hours you commit to, the cheaper your use of these services will be. The price when arranging assistant services with us starts at CZK 460/hour, though with more than 40 hours per month it can be as little as CZK 380/hour.
- Saving time and costs – With her you gain time for what genuinely brings you profit, and you can focus, for example, on further growing your business, your own education and so on.
- At hand as you need – You pay only for the work actually done (we measure everything to the minute), yet she can also answer the phone and be available to your clients around the clock.
- No employee worries – You don't need office space for an assistant, and you don't have to pay her a regular salary including insurance and holidays, or provide equipment.
- Rich experience – She will gladly help you not only with everyday administration but also reaches into many other areas (invoicing, marketing, sales, …).
- Efficient communication – Delegate tasks to the assistant however it suits you; she handles most common platforms (email, telephone, Trello, Slack, Asana, …).
Does this sound like exactly what you were looking for, what you need? There is nothing easier than to write to us via the form and enquire about an assistant. Why not try a month on trial?
That usually depends on the arrangement and the needs of the specific company. It can be during standard office hours, roughly from 9:00 to 17:00, it can be just a few hours a month or only on certain days — it is entirely up to you. If a customer line needs covering, she can be available all day. And by arrangement at weekends too. Enquire about a virtual assistant.
If you are a self-employed person, a freelancer, have a larger or perfectly well a smaller company and need help with some tasks that keep you from the main focus of your business, which you enjoy and which earns you money, then definitely give virtual assistant services a try. In all likelihood the collaboration will pay off for you. Enquire about a virtual assistant.
If you request our basic package with a number of hours not fixed in advance, you commit to nothing, and after a month you pay for as many hours as the virtual assistant actually works on the delegated tasks. You can then consider for yourself which activities it makes sense to request her for in your business. Enquire about a virtual assistant.
Request a quote — virtual assistant
Please fill in the form below and we will contact you within 24 hours on that basis. If you would like to discuss anything more quickly, please call us on +420 602 654 355 (we are available on weekdays from 9:00 to 17:00) or email us at [email protected].
